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Treating people fairly

Amber Valley Housing has an Equality and Diversity Policy that is regularly monitored to ensure that it is being implemented.

We will:-

  • Treat customers equally irrespective of their race, ethnic origin, nationality, religion, cultural or regional background, gender, sexual orientation, age, disability or spent offender background;
  • Provide on request translations of documents and letters for customers whose first language is not English;
  • Provide a website that has a choice of languages;
  • Provide on request an interpreting service through Language Line;
  • Provide large print, Braille, or audio versions of documents and letters for people who may have visual impairment.

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