We are committed to: catering for and being responsive to the needs and circumstances of all customers, future customers and team members and will demonstrate our commitment to eliminate discrimination in all activities.
We believe that all customers and future customers have the right to the same high standards of provision and services and will demonstrate an equitable approach to the rights and responsibilities of all individuals. We will promote good relations between people of different racial groups and disadvantaged / vulnerable groups.
We recognise that we cannot achieve this aim by working in isolation and commit to engage with other organisations, groups and the wider community to work in partnership to ensure that the full range of support and services are made available to those that need them.
Our Equality and Diversity Strategy provides more details of how we aim to provide services to meet these standards.
The strategy highlights some key areas of our work including:
- Allocating and letting properties;
- Identifying and assessing peoples needs;
- Access to information and advice;
- Dealing with harassment and discrimination;
- Procurement.
